Contact/FAQ

Due to the volume of orders that may come in from time to time and that it is just one person please allow up to 3-7 business days for your order to be packaged and shipped.(This excluded pre-orders, which may take longer.) Orders are processed in the order that they are received.

You will receive a confirmation email with your tracking number once your order has been packaged. This does not mean that it is shipped the same day. Orders are picked up by the post office the next business day.

Shipping Time Frame:

Please allow up to 3-5 business days within the U.S. or 7-21 business days internationally for your order to delivered, after your order has shipped. Kodokushi.rip is not responsible for duties, taxes, and custom fees under any circumstances. The buyer will be held accountable for any country restriction, duty tax, or any other fees collected.

Invalid Addresses:

If you provide an incomplete or invalid address, the post office will send your package back to us. Please take the time to correctly fill out the shipping information so that your order will not be delayed. Orders that are shipped back will be charged for shipping again before being sent out.

All sales are final. Products are non-refundable. Due to the nature of the products, you may not cancel or change the contents of your order once it has been finalized and confirmed.

Damages and Issues:

Please inspect your order upon receiving and contact me immediately if the item is defective, damaged or if you received the wrong item. In the case of receiving a defective item, a replacement will be sent immediately upon request.

Contact me for any questions regarding replacement at Jesse@kodokushi.rip

Or you can fill out the form below with any or your questions!